Explore Answers to Our FAQs [Knowledgebase Home] [Ask A Question] Search for: [Advanced Search] Browse By Category: Select a category... About Us FAQs Card Services Certificate & IRA Accounts FAQs Insurance FAQs Mobile Banking FAQs About Us FAQs Card Services Certificate & IRA Accounts FAQs Insurance FAQs Mobile Banking FAQs Card Services Are there ATM fees? $1.00 per transaction at non-Instep ATMs Access free ATMs through our nationwide network Qualifying Checking Rewards accounts may receive ATM fee refunds* *Up to $10 ATM refunds on domestic ATM fees per monthly qualification cycle for qualified members. See Free ATMs Explore Accounts How do I activate my debit card? Call 1-855-726-4885 (available 24/7) Is there a fee for a replacement debit card? Standard mailed cards: Free Instant issue cards: $10 Excessive replacements may incur a fee* *Members are eligible for one free replacement card for every 6 months. Requests for new card less than 6 months from replacement card will be charged $10 fee.
